Mills Mehr & Associates

Our Mission:

Mills Mehr & Associates believe there are three absolutes that must be fulfilled to produce a “Quality Product”. First, you must listen to the customer’s needs. Second, you must complete all of the customer’s required task/instructions, and third, you must complete this within the customer’s allocated timeframe. While we do not want to diminish or simplify the definition of a “Quality Product”, we strongly feel that listening, proactively completing task/instructions, and strictly adhering to a set timeframe are essential keys for success for any company in the customer service industry. This is the backbone of our core values at Mills Mehr & Associates.

Our Motivation:

Our motivation is quite simply you, the customer. Customer Care is the foundation of Mills Mehr & Associates. This emphasis on Customer Care is not only our vision, but our way of life. We combine our inspiration for better Customer Care with a quality product that leads to impressive results. After all, when you truly care about your customer and your product, then outstanding results will follow.

Our Commitment:

	Same day contact.
	Inspection within 72 hours of initial contact.
	Reserves provided within 24 hours of inspection.
	First report within 15 days, subsequent reports on a 30-day diary, or at customer discretion.
	Our reports will be clear, concise and documented so you can decide how to proceed.
	We will tailor our reports to your exact needs.
	Integrity, honesty, flexibility.
	A company that cares about you, the customer, all of the time!